Australia’s Anti-Scam Model: A Global Reference Point for Combating Fraud
Scam calls and fraudulent SMS continue to challenge the global communications ecosystem, undermining consumer trust and exploiting the complexities of international routing and caller identity.
While the threat is inherently cross-border, some markets are demonstrating that coordinated, data-driven action can deliver measurable results. Australia has emerged as one such reference point, offering a compelling example of how ecosystem-wide alignment can significantly reduce scam activity.
From the perspective of the i3Forum Technology Workgroup, Australia’s National Anti-Scam Centre (NASC) highlights the impact of a holistic approach that brings together regulators, telecommunications providers, financial institutions, and digital platforms. Reported scam losses in Australia declined by more than 25% in 2024, accompanied by a notable reduction in scam reports. These outcomes underscore the effectiveness of combining early detection, rapid disruption, and structured intelligence sharing across both voice and messaging channels.
Turning Numbering Plan Complexity into Operational Clarity: The i3Forum NP Community
In today’s international voice ecosystem, numbering plan accuracy is fundamental to routing, billing, fraud prevention, and regulatory compliance.
Yet the sheer volume and pace of global numbering plan changes—often reaching millions of updates per month—make it increasingly difficult for individual organizations to maintain clear, timely visibility. The i3Forum Numbering Plan (NP) Community addresses this challenge through a collaborative, practitioner-led model that transforms fragmented data into actionable operational intelligence.
At its core, the NP Community is built around active participation from professionals who directly manage numbering plans within their organizations, alongside key business users closely aligned with these functions. This ensures that discussions are grounded in real-world implementation challenges and focused on practical solutions. As one participant from Sparkle noted, “We have benefited greatly having access to numbering plans and discussions on fraud prevention,” while iBASIS highlighted the value of collaboration: “It’s great to have the opportunity to share and clarify NP-related questions.”
i3Forum Webinar: Who’s Really Calling? Spam & Scam challenges across international voice networks
In the evolving landscape of international voice calls, consumers today receive calls not just from individuals, but also from various applications, platforms, and automated systems. While many of these calls are legitimate, a growing number are associated with fraudulent schemes, aggressive marketing, or spam – all of which pose risks to consumers and undermine trust in global voice communications.
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i3Forum is proud to welcome Deutsche Telekom as new member
With over 273 million mobile customers, more than 24 million fixed-network lines, and more than 22 million broadband customers, Deutsche Telekom is one of the leading integrated telecommunications companies worldwide.